Delivery Costs & Policy

Here at Forbidden Obsession we take care to ensure that your items are securely packaged and delivered on time. We offer a choice of postal options through our delivery provider Parcelforce. 

Delivery cost and service for United Kingdom

Next working day delivery is free to UK addresses.

Saturday delivery is classified as an express delivery so the same delivery service - express - will need to be requested and paid for by the customer at the check- out stage. This is for orders made after 5 pm on a Thursday. If this is not done your item will be delivered on the following Tuesday.  

Express delivery in the UK by 12:00 noon next day for any order is £8. 

Orders need to be received by 11:00 am Monday to Thursday to qualify for both next working day delivery and express delivery. 

 

 

 

 

 

At the moment we are not processing any international orders. Please note that any order made with a non-UK address will have their money refunded. We are looking at adding this service soon.

Tracking your order

All of our orders are tracked by our couriers so you will be able to track your purchase with the tracking code that we will send to you on this web page.

Receiving your order

If you happen to be out while your purchase arrives Parcelforce will leave instructions where you need to go and collect .For collection options please go to the Parcelforce website page. http://www.parcelforce.com/receiving-parcel.

Considerate packaging and billing service

We are aware that your purchase is kept private and secure so we use protective and anonymous packaging for all of our items that does not bring attention to your hidden desires. Also, all your transactions from Forbidden Obsession will be shown under the name of ‘TPS Retail Ltd’.

Returns

Forbidden Obsession offer a no quibble returns policy up to 14 days. If you have any questions about our returns policy please send us a message here.

Any returns thought to have been used will be either destroyed or recycled via our Rabbits In Peace scheme.

For full details about out returns policy please view our Terms & Conditions by clicking here.

Missing Items and undelivered purchases

If any items of your purchase are missing or have still been undelivered after 5 working days overdue please contact us by this here